Thread View: comp.dcom.telecom
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Started by johnl@esegue.seg
Wed, 20 Sep 1989 15:34
Re: Customer Support From Nynex
Author: johnl@esegue.seg
Date: Wed, 20 Sep 1989 15:34
Date: Wed, 20 Sep 1989 15:34
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1793 bytes
In article <telecom-v09i0388m03@vector.dallas.tx.us> narten@lovelace.albany. edu (Thomas Narten) writes: >The Nynex strike has been going on long enough now that many of the >services formerly handled by the strikers are being processed with >reasonable speed. ... I was talking to a friend who lives in an apartment a block from the Ware Street exchange in Cambridge. His phone doesn't work, so he called repair. A fellow finally arrived who seemed a little rusty on the details but otherwise generally competent. After some experimentation (his line is so short that the TDR has trouble getting good answers) it appeared that the problem was in a connection on a pole directly in front of the exchange where there are of course pickets all the time. The repairman said he couldn't fix it, he feared for his safety. It ain't over yet. If nobody else has reported it, the strike now looks to last indefinitely. The strikers' medical benefits were supposed to run out last week but a judge to many people's surprise ruled that since the phone company hasn't suffered a "significant curtailment of business" or some such the strikers are still covered. This will cost NYNEX and every other employer in the state a bundle, and there was a short flurry of negotiations, but nothing happened. The situation is not made any easier by the fact that the New England Tel and New York Tel workers are members of different unions who are negotiating separately in Boston and near New York. The unions apparently offered to negotiate jointly, but NYNEX declined. John R. Levine, Segue Software, POB 349, Cambridge MA 02238, +1 617 492 3869 johnl@esegue.segue.boston.ma.us, {ima|lotus}!esegue!johnl, Levine@YALE.edu Massachusetts has 64 licensed drivers who are over 100 years old. -The Globe
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