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Jim the Geordie wrote:
> I'm having trouble with my domain email server and need to change my
> password and extend the timeout.
>
> The solution they give is below, but I don't have Outlook installed on
> my desktop, phone or tablet. Can I do what they suggest using
> Thunderbird?
>
> 1) Open MS Outlook. Go to File> Info> Account Settings.
> 2) Select the default email account and click on Change.
> 3) Verify your details and click on More Settings.
> 4) Under Server Timeouts, modify the length of time according to your
> need and then use the OK button to finish the process.
>

You don't have to have Outlook installed; you just go to the online website.
Try this;
https://www.microsoft.com/en-gb/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook

Login and then just do the 1 to 4 steps they've given you.

Ed

Jim the Geordie <jim@geordieland.co.uk> wrote:

> On 06/06/2025 09:58, Ed Cryer wrote:
>> Jim the Geordie wrote:
>>> I'm having trouble with my domain email server and need to change my
>>> password and extend the timeout.
>>>
>>> The solution they give is below, but I don't have Outlook installed on
>>> my desktop, phone or tablet. Can I do what they suggest using
>>> Thunderbird?
>>>
>>> 1) Open MS Outlook. Go to File> Info> Account Settings.
>>> 2) Select the default email account and click on Change.
>>> 3) Verify your details and click on More Settings.
>>> 4) Under Server Timeouts, modify the length of time according to your
>>> need and then use the OK button to finish the process.
>>>
>>
>> You don't have to have Outlook installed; you just go to the online
>> website.
>> Try this;
>> https://www.microsoft.com/en-gb/microsoft-365/outlook/email-and-
>> calendar-software-microsoft-outlook
>>
>> Login and then just do the 1 to 4 steps they've given you.
>>
>> Ed
>>
> Thanks Ed
> I had a senior moment and there are several ways to change the password
> (I now know/remember)
> Increasing the timeout on Thunder/Better birds was a little trickier,
> but I got there via Config Editor in the end.
> Whether it works or not I won't know, until it doesn't :o?

You sure the timeouts were generated by having some anti-virus/malware
program interrogating your e-mail traffic?  Such inspection is
superfluous, and used to bloat the feature list of such software, but
the inspection will delay delivery from server to client, or client to
server, or both, and can cause timeouts, especially if the local proxy
for the AV software becomes slow or unresponsive.  Disable interrogation
of your e-mail traffic by whatever 3rd-party AV software you use
(Windows Defender does not waste time inspecting e-mail traffic),
restart Windows (to ensure their proxy is no longer passing the e-mail
traffic even if no longer inspecting it), and see it timeouts go away.

Ed Cryer <ed@somewhere.in.the.uk> wrote:

> Jim the Geordie wrote:
>
>> I'm having trouble with my domain email server and need to change my
>> password and extend the timeout.
>>
>> The solution they give is below, but I don't have Outlook installed on
>> my desktop, phone or tablet. Can I do what they suggest using
>> Thunderbird?
>>
>> 1) Open MS Outlook. Go to File> Info> Account Settings.
>> 2) Select the default email account and click on Change.
>> 3) Verify your details and click on More Settings.
>> 4) Under Server Timeouts, modify the length of time according to your
>> need and then use the OK button to finish the process.
>>
>
> You don't have to have Outlook installed; you just go to the online website.
> Try this;
> https://www.microsoft.com/en-gb/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook
>
> Login and then just do the 1 to 4 steps they've given you.

I have an MS account, and have never seen any timeout settings in their
webmail app.  I just checked by logging into their webmail app, checked
settings, and there are no timeout settings.  In fact, step 1 does not
impossible, and step 2 does not apply since the webmail app only
connects to the MS server (there are no multiple servers or accounts to
check).  Step 3 is also not applicable.  Their webmail app does not need
to access their mail server.  It has direct access to the mailbox.

In contrast, local e-mail clients may have timeout settings.  In Tbird,
you can change the timeout (for all server connects) by using the
advanced editor, as noted in:

https://proton.me/support/thunderbird-connection-server-timed-error

Besides the mailnews.tcptimeout parameter, another parameter got added
per the following bugzilla ticket:

https://bugzilla.mozilla.org/show_bug.cgi?id18455

So, another parameter to look for is mailnews.tcptimeout_append.

On 06/06/2025 09:58, Ed Cryer wrote:
> Jim the Geordie wrote:
>> I'm having trouble with my domain email server and need to change my
>> password and extend the timeout.
>>
>> The solution they give is below, but I don't have Outlook installed on
>> my desktop, phone or tablet. Can I do what they suggest using
>> Thunderbird?
>>
>> 1) Open MS Outlook. Go to File> Info> Account Settings.
>> 2) Select the default email account and click on Change.
>> 3) Verify your details and click on More Settings.
>> 4) Under Server Timeouts, modify the length of time according to your
>> need and then use the OK button to finish the process.
>>
>
> You don't have to have Outlook installed; you just go to the online
> website.
> Try this;
> https://www.microsoft.com/en-gb/microsoft-365/outlook/email-and-
> calendar-software-microsoft-outlook
>
> Login and then just do the 1 to 4 steps they've given you.
>
> Ed
>
Thanks Ed
I had a senior moment and there are several ways to change the password
(I now know/remember)
Increasing the timeout on Thunder/Better birds was a little trickier,
but I got there via Config Editor in the end.
Whether it works or not I won't know, until it doesn't :o?

In article <sj0n9x3rkav8.dlg@v.nguard.lh>, V@nguard.LH says...
>
> Jim the Geordie <jim@geordieland.co.uk> wrote:
>
> > On 06/06/2025 09:58, Ed Cryer wrote:
> >> Jim the Geordie wrote:
> >>> I'm having trouble with my domain email server and need to change my
> >>> password and extend the timeout.
> >>>
> >>> The solution they give is below, but I don't have Outlook installed on
> >>> my desktop, phone or tablet. Can I do what they suggest using
> >>> Thunderbird?
> >>>
> >>> 1) Open MS Outlook. Go to File> Info> Account Settings.
> >>> 2) Select the default email account and click on Change.
> >>> 3) Verify your details and click on More Settings.
> >>> 4) Under Server Timeouts, modify the length of time according to your
> >>> need and then use the OK button to finish the process.
> >>>
> >>
> >> You don't have to have Outlook installed; you just go to the online
> >> website.
> >> Try this;
> >> https://www.microsoft.com/en-gb/microsoft-365/outlook/email-and-
> >> calendar-software-microsoft-outlook
> >>
> >> Login and then just do the 1 to 4 steps they've given you.
> >>
> >> Ed
> >>
> > Thanks Ed
> > I had a senior moment and there are several ways to change the password
> > (I now know/remember)
> > Increasing the timeout on Thunder/Better birds was a little trickier,
> > but I got there via Config Editor in the end.
> > Whether it works or not I won't know, until it doesn't :o?
>
> You sure the timeouts were generated by having some anti-virus/malware
> program interrogating your e-mail traffic?  Such inspection is
> superfluous, and used to bloat the feature list of such software, but
> the inspection will delay delivery from server to client, or client to
> server, or both, and can cause timeouts, especially if the local proxy
> for the AV software becomes slow or unresponsive.  Disable interrogation
> of your e-mail traffic by whatever 3rd-party AV software you use
> (Windows Defender does not waste time inspecting e-mail traffic),
> restart Windows (to ensure their proxy is no longer passing the e-mail
> traffic even if no longer inspecting it), and see it timeouts go away.

Only using Defender.

--
Jim the Geordie